Refund Policy

Free tools

Most tools on this site are free and need no payment, so there is nothing to refund. This policy covers the paid Pro and Business plans.

Cancelling

You can cancel a subscription at any time, or through the link in your receipt email. You keep your plan until the end of the period you have already paid for, and you are not charged again.

Refunds within 14 days

If you are not happy with a payment, email us within 14 days of the date you were charged and we will refund that payment in full. This applies to your first payment and to renewals, on monthly and yearly plans. Tell us the email address you used at checkout. You do not have to give a reason.

When a payment is refunded, the subscription it paid for ends and your plan returns to free.

After 14 days

Payments older than 14 days are not normally refunded. If something went wrong on our side, such as a paid feature that did not work or a charge you did not expect, write to us anyway and we will look at it fairly.

How refunds are paid

Orders are processed by our online reseller, Lemon Squeezy, which is the merchant of record for every payment. Refunds go back to the card or account you paid with. Your bank may take several business days to show a refund once it has been issued.

Your rights

This policy does not limit any rights you have under the consumer law where you live. See also our terms.

Contact

Email support@opendoctools.com for a refund or any question about a payment.